Manager Management Training in Calgary on Oct 1st 2018

Monday  1 October  2018  9:00 AM    Monday  1 October  2018 5:00 PM
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Last update 10/08/2018

With this course you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this workshop you will be able to disperse your knowledge and experience throughout your leadership team.

Manager Management takes a special type of leader. This workshop will expand your participant’s knowledge and provide a way for them to teach and lead new and experienced managers. As every manager knows that learning never stops, this workshop will have something for everyone.

Course Outline:

Module One: Grooming a New Manager

Set Specific Goals
Authority (What They Can and Can"t Do)
Create a Shared Vision
The More they Learn, the More Responsibility They Get
Case Study
Module One: Review Questions

Module Two: Measuring Performance

Staying Within Their Budget
Setting Measurable Objectives
Skip Level Feedback
Collaborate on Criteria to be Evaluated
Case Study
Module Two: Review Questions

Module Three: Motivating Managers

Provide the Needed Resources
Bonuses and Incentives
Give Credit for Good Work
Keep Them Challenged
Case Study
Module Three: Review Questions

Module Four: Signs of Poor Management

Missed Deadlines
Team Turnover
Losing Customers
Little or No Growth
Case Study
Module Four: Review Questions

Module Five: Trust Your Team of Managers

Do Not Micromanage
Promote Open and Honest Communication
Reward Initiative
Trust, But Verify
Case Study
Module Five: Review Questions

Module Six: When an Employee Complains about their Manager

Keep the Information Confidential
Gather Information from Both Sides
Coach or Delegate the Solution
Follow-up with the Manager or Employee
Case Study
Module Six: Review Questions

Module Seven: Coaching and Mentoring (I)

Writing Performance Reviews
Provide Clear and Timely Feedback
Praise in Public, Criticize in Private
Make Sure Your Door is Always Open
Case Study
Module Seven: Review Questions

Module Eight: Coaching and Mentoring (II)

Offer Advice, Not the Solution
Create a Supportive Environment
Building Ownership
360 Degree Feedback
Case Study
Module Eight: Review Questions

Module Nine: When Do You Step In?

Unsafe or Dangerous Events
Legal Ramifications
Severe Financial Costs
Repeated Failures after Coaching Has Occurred
Case Study
Module Nine: Review Questions

Module Ten: Remember These Basic Qualities

Express Confidence in Their Abilities
Practice What you Preach
Have an Open Door
Their Success is Your Success
Case Study
Module Ten: Review Questions

Module Eleven: Wrapping Up

Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Learning Objectives:

By the end of this course you will be able to:

  1. Identify, relate to, and put into practice the four characteristics of highly effective managers.
  2. Plan, prioritise and delegate effectively.
  3. Understand how to manage performance in such a way as to get the very best from your people.
  4. Use a range of strategies for managing and developing a highly motivated and effective team.
  5. Recognise the need for change in today’s business reality and be able to manage change.
  6. Engaging and understand others using a range of techniques.


What can/can't I bring to the event?

Open mind and lots of energy

Where can I contact the organizer with any questions?

Email: PH: 469-666-9332

Is my registration/ticket transferable?

Yes, you may transfer your ticket to other participants 7 days prior to the class.

Can I update my registration information?

Yes, you will be able to change your e-mail or name during the class.

What is the refund policy?

Please refer to:

The name on the registration/ticket doesn't match the attendee. Is that okay?

Yes, we will be able to change it during the class. 

For More Details Visit: Mangates


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Nearby hotels and apartments
7 Avenue Southwest 421, Calgary, Alberta, Canada
7 Avenue Southwest 421, Calgary, Alberta, Canada
Telephone: 4696669332