Management Skills for New Supervisors and Managers
Manage, coach and inspire your team to new levels of performance!
This seminar will give you the fundamental skills to succeed in your new leadership role. You will learn key concepts and practice using tools for communicating, leading change, coaching and inspiring that will enable you to build a high-performing team of engaged employees. And, you will walk away from this seminar with a powerful action plan to leverage your new skills and transform your management challenges.
Identify the roles and responsibilities of a leader and your impact on others
Gain awareness of your behavioural style and learn to recognize the styles of others
Adapt your style to improve communications and relationships with others
Support your employees through phases of transition and change
Recognize what and when to delegate, to whom
Deliver feedback that will re-direct behaviour and inspire employees
Use performance management to motivate and engage your employees
Empower others by giving individuals clear goals and the autonomy to do their best work
Maximize productivity through delegation and performance management
Gain the confidence to provide employees with ongoing feedback and coaching
Avoid common pitfalls for new supervisors and managers
Interactive group discussions that allow you to share your challenges and experiences with peers
Simulation-based activities to give you the opportunity to try new skills in a safe environment and transfer your learning back in your work environment
A self-assessment that provides insight into your preferences and how that impacts how you work with others
Job aids to help you recall and apply key learning points when you need to
WHO SHOULD ATTEND
Supervisors and managers with one to 3 years of experience supervising and managing others.
COURSE TYPE – Classroom (3 Days)
ACCREDITATION - 18 PDUs (Technical=0, Leadership=18, Strategic & Business=0)
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How can I contact the organizer with any questions?
You can reach our Training Advisor team at 1-866-929-1590.
What's the refund policy?
Our full cancellation policy is available at
Is my registration fee transferrable?
Yes, you may send a colleague in your place. Simply notify us up to 24 hours before the session.