Advancing Care: The Fundamentals of QI in the ED
Are you frustrated with issues in your work environment? Are you wondering where to start to improve care? And how will you even know whether you are successful? If you are looking to answer these questions and more, join us for the second CAEP Quality Improvement Pre-Conference Workshop!
Quality Improvement (QI) is rapidly becoming the preferred method to advance patient care. Whether you are interested in learning more about the science of QI or you are looking for an effective approach to tackle local quality issues, this practical workshop will provide you with the foundation and tools to successfully complete meaningful QI projects. We will go through all the steps of a QI project, including how to select appropriate quality issues to tackle, how to apply process improvement tools, and how to carry out a project using rapid cycle change methodology. In addition, workshop participants will have the opportunity to book individual consultation sessions with experienced course faculty after the workshop to discuss specific questions about their local quality projects. If you want to improve care, don’t miss this high-yield practical pre-conference workshop opportunity!
Who should attend:
Any emergency department (ED) staff (e.g., physicians, nurses, or allied health care professionals) or trainees interested in improving patient care. No previous QI training or experience is required, and knowledgeable attendees are likely to still learn a lot! Participants are encouraged to come to the course with local quality issues in mind for discussion. Space is limited and is expected to fill up fast, so reserve your spot soon!
- Apply QI theory and methodology to examples
- Compare and contrast QI and clinical epidemiology methodologies
- Review the importance of adequately diagnosing and understanding quality gaps
- Effectively match the right intervention to a given quality problem
- Apply rapid cycle change methodology (PDSA cycles) and measurement tools to QI projects
- Explore ways to make your QI project sustainable and disseminate your work
- 08:00 - 08:30 - Introduction to QI science and methodology
- 08:30 - 09:00 - Review of the Model for Improvement for the ED
- 09:00 - 10:00 - Practical use of QI process tools and gap analysis
- 10:00 - 10:15 - Break
- 10:15 - 10:45 - Rapid-cycle change and PDSA cycles
- 10:45 - 11:15 - Measuring and evaluating local QI projects
- 11:15 - 11:45 - How to pick the right QI project & disseminating it
- 11:45 - 12:00 - Recap
Dr. Lucas Chartier
Lucas is the Deputy Medical Director and Director of Quality & Innovation in the ED at the University Health Network (UHN), in Toronto. He completed a Master of Public Health at the Harvard T.C. Chan School of Public Health with a focus in QI and patient safety (QIPS). He has served for the last few years as the Chair of the CAEP QIPS Committee and the Co-Chair of the UHN ED QI Committee. He is an Assistant Professor at the University of Toronto and the Toronto Central LHIN Lead for emergency medicine, and his academic interests include the development of capacity for QIPS in Canada. He has published and presented extensively on the topic, including internationally.
Dr. Samantha Calder-Sprackman
Sam is an emergency physician and QI Specialist for The Ottawa Hospital’s ED QI Unit. She completed her Master of Science in QIPS at the University of Toronto. Sam has focused her improvement efforts in the areas of patient satisfaction, rational resource utilization and physician wellness. She has experience teaching QI and mentoring healthcare providers developing QI initiatives. Sam believes that the best way to find joy in work is to get involved in making positive change in the workplace, and is looking forward to help you improve patient care and provider satisfaction in your setting.